VVinners Solutions Sdn Bhd Verified
Telemarketing Executive
Kuala Lumpur, MalaysiaFull-timePosted 1 week ago0 applicants
Salary
MYR 2,000 - 3,500
per month
Experience
Mid
Seniority level
?
Match
Skills
5 required
TelemarketingTelesalesCRMCustomer ServiceTime Management
Job summary
We are looking for a confident and results-driven Telemarketing Executive to contact potential customers, introduce the company’s products or services, generate leads, and arrange appointments. The ideal candidate has good communication skills, a positive attitude, and the ability to achieve sales targets.
Key selling points
Attractive commission and performance-based incentives.
Opportunity to develop communication, negotiation, and sales skills.
Career growth opportunities in sales and customer relationship management.
About the role
The Telemarketing Executive is responsible for making outbound calls to prospective and existing customers to promote products or services, identify customer needs, generate sales leads, and follow up on enquiries. The role involves explaining product benefits, maintaining customer records, updating call activities in the database, arranging appointments for the sales team, and achieving assigned calling and sales targets while maintaining a professional customer experience.
Responsibilities
Make outbound calls to potential and existing customers to promote products or services.
Introduce company offerings and explain their benefits to prospective customers.
Identify customer needs and generate qualified sales leads.
Follow up with prospects and existing customers to encourage conversions.
Arrange appointments or sales meetings for the sales team when required.
Handle customer enquiries and provide accurate information.
Maintain and update customer databases, call records, and sales reports.
Achieve daily, weekly, and monthly call and sales targets.
Build and maintain positive relationships with prospective customers.
Follow up on leads and maintain accurate records of customer interactions.
Perform other sales and telemarketing duties as assigned.
Requirements
Minimum SPM or equivalent qualification; a Diploma in Sales, Marketing, or a related field is an advantage.
Previous experience in telemarketing, telesales, or customer service is an advantage.
Fresh graduates are encouraged to apply if suitable for the role.
Good verbal communication and interpersonal skills.
Confident and comfortable making outbound calls.
Good persuasion, negotiation, and objection-handling skills.
Customer-focused with a positive and professional attitude.
Able to work towards sales targets and performance KPIs.
Basic computer skills and familiarity with Microsoft Office or CRM systems.
Good time management and follow-up skills.
What we offer
Basic salary with commission and performance incentives, subject to company policy.
On-the-job training and product knowledge training.
Career development opportunities.
Exposure to sales, marketing, and customer relationship management.
Supportive team environment.
Other benefits in accordance with company policy.
About the Company
VVinners Solutions Sdn Bhd
Selangor, Malaysia
VVinners Solutions Sdn. Bhd. is a technology solutions company specializing in custom software development, web and mobile applications, system integration, UI/UX design, cloud solutions, and digital…
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