Client Support Associate (Mandarin/Cantonese Speaker) at JEV Management Sdn Bhd — JobSifu
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Client Support Associate (Mandarin/Cantonese Speaker)

Subang Jaya, Selangor, MalaysiaFull-timePosted 2 months ago1 applicants
Salary
MYR 4,500 - 4,750
per month
Experience
Mid
Seniority level
?
Match
Skills
3 required
Customer ServiceCommunicationProblem Solving
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Job summary

Location: Subang Jaya, Selangor (Connected to LRT Subang Jaya) | Working Days: 5 days per week | Working Hours: 24-hour rotational shift | RM4,500 – RM4,750 basic salary | Up to RM300 KPI incentive | RM20/day transportation allowance for eligible night shifts (10PM–6AM) | 1 month paid training

Key selling points
Connected to LRT Subang Jaya
High basic salary
1 month paid training
About the role
Join the team as a Customer Service Executive and be part of an international BPO project serving mainly Western customers. You’ll interact with customers, handle enquiries, resolve issues and provide a smooth customer experience while building valuable communication, problem-solving and international customer service experience. With a supportive working environment and paid training, this is a great opportunity to grow your career in the BPO industry.
Responsibilities
  • You will be handling customer inquiries using 3 channels (call, live chat and email). Your main responsibilities include:
  • Responding to customer enquiries and questions
  • Providing accurate information and assistance
  • Understanding customer issues and identifying suitable solutions
  • Resolving customer concerns professionally
  • Maintaining a positive customer experience throughout the interaction
Requirements
  • Requirements:
  • At least some experience in Customer Service or people facing role.
  • Strong language proficiency (English & Mandarin/Cantonese).
  • Good communication skills, problem-solving skills, and a good attitude.
What we offer
  • 1 month paid training
  • High basic salary
  • 5 working days
Prepared to apply?

Apply with your saved CV in one click — or message the recruiter first.

AA
Ahmad Amir Muqri bin Abdullah
Talent Partner / Recruiter · JEV Management Sdn Bhd
About the Company
J
JEV Management Sdn Bhd
Ara Damansara, Malaysia

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