CUSTOMER SUPPORT EXECUTIVE at Private advertiser — JobSifu
P

CUSTOMER SUPPORT EXECUTIVE

Petaling Jaya, Selangor, MalaysiaFull-timePosted 3 months ago3 applicants
Salary
MYR 3,000 - 3,200
per month
Experience
Entry
Seniority level
?
Match
Skills
1 required
Customer Service
See similar jobs
Job summary

Join an established customer support team serving Canon Singapore customers. You will provide professional assistance through inbound calls and email while ensuring excellent customer service.

Key selling points
Competitive Basic Salary: RM3,000
2–3 Weeks Paid Training
Friendly & Supportive Working Environment
About the role
WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE - Canon Singapore Project Location: Ara Damansara, Selangor (Near LRT Station) 💰 Salary Package Basic Salary: RM3,000 KPI Incentive: Up to RM200 🏢 About the Role Join an established customer support team serving Canon Singapore customers. You will provide professional assistance through inbound calls and email while ensuring excellent customer service. 🕒 Working Hours - Monday – Friday: 7:30 AM – 7:00 PM (Rotational within operating hours) - Saturday: 8:30 AM – 2:30 PM - Sunday & Public Holidays: Off (subject to company policy) 📋 Job Responsibilities - Handle inbound customer enquiries via phone and email. - Assist customers with product and service-related enquiries. - Provide accurate information and effective solutions. - Escalate unresolved issues when necessary. - Update customer records in the system. - Deliver excellent customer service while meeting KPI targets. ✅ Job Requirements - Malaysian Citizen. - Minimum SPM or equivalent. - Fresh graduates are welcome to apply. - Ability to read Mandarin is preferred (to support Singapore customers). - Good communication skills in English. - Basic computer skills. - Customer service experience is an added advantage. 🎁 Benefits - Competitive Basic Salary: RM3,000 - KPI Incentive up to RM200 - 2–3 Weeks Paid Training - EPF, SOCSO & EIS - Annual Leave & Medical Leave - Career Growth Opportunities - Friendly & Supportive Working Environment 📩 Interested? Apply now by sending your updated resume!
Responsibilities
  • Handle inbound customer enquiries via phone and email.
  • Assist customers with product and service-related enquiries.
  • Provide accurate information and effective solutions.
  • Escalate unresolved issues when necessary.
  • Update customer records in the system.
  • Deliver excellent customer service while meeting KPI targets.
Requirements
  • Malaysian Citizen.
  • Minimum SPM or equivalent.
  • Fresh graduates are welcome to apply.
  • Ability to read Mandarin is preferred (to support Singapore customers).
  • Good communication skills in English and Mandarin
  • Basic computer skills.
  • Customer service experience is an added advantage.
What we offer
  • Competitive Basic Salary: RM3,000
  • KPI Incentive up to RM200
  • 2–3 Weeks Paid Training
  • EPF, SOCSO & EIS
  • Annual Leave & Medical Leave
  • Career Growth Opportunities
  • Friendly & Supportive Working Environment
Prepared to apply?

Apply with your saved CV in one click — or message the recruiter first.

Ht
Hiring team
Recruiter · Private advertiser
About the Company
P
Private advertiser

This employer is advertising privately. Company branding and reviews are hidden until the employer chooses to publish them.